If you need help with Fijo, email us at team@fijo.site. We handle questions about accounts, service listings, purchases, privacy, safety, and data deletion.
Before contacting us
- Include the email address linked to your Fijo account.
- Describe the issue and the steps you followed.
- If the issue is about a Google Play purchase, include the product you bought and the approximate purchase date.
- Do not send passwords, verification codes, or full identity document details.
Privacy and account deletion
You can review our privacy policy and the instructions to delete your account and data. You can also request help through our support email.
Response time
We try to respond to support messages within 2 to 5 business days. Security, privacy, or account access cases may require additional verification.